Privacy Policy

Website: pulsenutriscience.com
Business/Controller: Pulse Nutri Science (“Pulse Nutri Science”, “we”, “us”, “our”)
Email: customecare@pulsenutriscience.com
Address: Plot No. 18/1, 2nd Floor, Sector-III, HUDA Techno Enclave, HITEC City, Hyderabad, Telangana 500081, India
Effective date: 08-06-2026

This Privacy Policy explains how Pulse Nutri Science collects, uses, shares, and protects personal data when you visit pulsenutriscience.com (the “Website”). It also explains your rights under the EU General Data Protection Regulation (GDPR) and other applicable privacy laws.

Important note about sales and purchases: We do not sell products directly on this Website. We showcase science behind our products and product information pages may include links that redirect you to an external product-selling website. Any personal data you provide on the external selling website is governed by that website’s privacy policy and terms.


1) Who we are (Controller)

For the purposes of the GDPR, Pulse Nutri Science is the data controller for personal data processed through this Website unless we state otherwise.

If you have questions about this policy or your personal data, contact us at customecare@pulsenutriscience.com.


2) Scope

This policy applies to personal data collected through:

  • Browsing and using the Website
  • Contacting us (for example, via forms or email)
  • Subscribing to updates (if offered)
  • Embedded content and integrations used on the Website (if any)

This policy does not apply to third-party websites you access via links on our Website (including the external product-selling website).


3) Personal data we collect

We aim to collect only what is necessary for the purposes described in this policy.

A) Data you provide to us

Depending on how you interact with the Website, we may collect:

  • Contact details: name, email address, phone number (if you provide it)
  • Message content: information you include when you contact us
  • Preferences: communication preferences, opt-in/consent choices

B) Data collected automatically

When you visit the Website, we (and providers we use) may automatically collect:

  • Device and browser data: device type, operating system, browser type, language
  • Usage data: pages viewed, time spent, clicks, referring/exit pages
  • Approximate location: inferred from IP address (generally city/region level)
  • Technical identifiers: IP address, cookie identifiers, analytics identifiers

C) Sensitive data (special categories)

We do not intend to collect special category data (such as health data) through this Website. Please do not submit sensitive information via website forms or email unless we specifically request it and provide an appropriate lawful basis.


4) Why we process personal data (purposes)

We may use personal data for the following purposes:

  • To operate and secure the Website: maintain functionality, prevent fraud/abuse, detect security incidents
  • To respond to inquiries: provide support and respond to messages you send
  • To improve the Website: understand what content is useful and improve performance and usability
  • To comply with legal obligations: respond to lawful requests and meet regulatory requirements
  • To communicate with you (if you opt in): send updates, newsletters, or informational communications (where offered)

5) Our lawful bases (GDPR Article 6)

We rely on one or more of the following lawful bases, depending on the context:

  • Consent (Art. 6(1)(a)) — for optional cookies/analytics/marketing technologies and for receiving marketing communications (where offered). You can withdraw consent at any time.
  • Legitimate interests (Art. 6(1)(f)) — to operate, improve, and secure the Website, and to respond to general inquiries, provided these interests are not overridden by your rights.
  • Contract (Art. 6(1)(b)) — if you request information or actions that require processing to take steps at your request prior to entering a contract (note: we do not sell products directly on this Website).
  • Legal obligation (Art. 6(1)(c)) — to comply with laws and lawful requests.

Where required, we will present a cookie banner or consent mechanism before placing non-essential cookies.


6) Cookies and similar technologies

We may use cookies and similar technologies (such as pixels or local storage) to:

  • Provide core site functionality
  • Remember preferences
  • Measure and analyze Website usage
  • Improve performance and detect issues

Types of cookies

  • Strictly necessary cookies: required for basic site operations and security.
  • Analytics cookies: help us understand traffic and improve the Website.
  • Functional cookies: remember choices you make.
  • Marketing cookies: used to deliver or measure advertising (only if used and only with consent where required).

Managing cookies

You can manage cookies through:

  • Your browser settings (block/delete cookies)
  • Any cookie preference tool/banner we provide

Blocking some cookies may affect Website functionality.


7) Redirect links to external product-selling websites

Our product pages may include links that redirect you to an external website where purchases can be made. When you click those links:

  • The external website may collect personal data and use cookies.
  • We do not control that external website’s processing.

We recommend reviewing the external website’s privacy policy before providing personal data.


8) Sharing personal data

We may share personal data only as needed for the purposes described above:

  • Service providers (processors): hosting, website analytics, email delivery, security monitoring, customer support tooling (as applicable). These providers process data on our behalf under contractual obligations.
  • Legal and compliance: where required by law, court order, or valid legal process.
  • Business transfers: if we undergo a merger, acquisition, or asset sale, personal data may be transferred subject to appropriate safeguards.

We do not sell your personal data.


9) International data transfers

Your data may be processed in countries other than where you live. If personal data is transferred from the EEA/UK to a country without an adequacy decision, we use appropriate safeguards such as:

  • Standard Contractual Clauses (SCCs) and/or the UK Addendum
  • Additional measures where required (e.g., encryption, access controls)

You can request more information about transfer safeguards by contacting us.


10) Data retention

We keep personal data only as long as necessary for the purposes described in this policy, including legal, accounting, or reporting requirements.

Typical retention examples:

  • Inquiry messages: retained for a reasonable period to handle your request and maintain records (unless you request deletion where applicable).
  • Analytics data: retained according to our analytics configuration and business needs, typically in aggregated or pseudonymized form where possible.

When no longer needed, we delete or anonymize the data.


11) Security

We implement reasonable technical and organizational measures designed to protect personal data, including access controls, least-privilege practices, and encryption where appropriate.

No method of transmission or storage is fully secure; however, we work to protect your information and respond to security incidents as required by law.


12) Your rights (GDPR)

If the GDPR applies to you, you may have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Erase your data (“right to be forgotten”), in certain circumstances
  • Restrict processing, in certain circumstances
  • Data portability, in certain circumstances
  • Object to processing based on legitimate interests or direct marketing
  • Withdraw consent at any time (where processing is based on consent)

How to exercise your rights

Email us at customecare@pulsenutriscience.com. To protect your privacy, we may need to verify your identity before fulfilling a request.

Complaints

You have the right to lodge a complaint with your local data protection authority in the EEA/UK if you believe our processing violates applicable law.


13) Children

The Website is not intended for children under 16 (or a higher age threshold where required by local law). We do not knowingly collect personal data from children. If you believe a child has provided us personal data, contact us and we will take appropriate steps.


14) Third-party services and embedded content

The Website may include third-party content or integrations (for example, embedded videos, maps, social media widgets, fonts, or analytics). These third parties may collect data about you and set cookies when you interact with their content.

Where required by law, we will seek consent before enabling non-essential third-party technologies.


15) Automated decision-making

We do not use personal data collected through this Website for solely automated decision-making that produces legal or similarly significant effects (GDPR Article 22).


16) Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will post the updated version on this page and update the Effective date above.


17) Contact

For privacy questions or requests, contact:

Pulse Nutri Science
Plot No. 18/1, 2nd Floor
Sector-III, HUDA Techno Enclave
HITEC City, Hyderabad
Telangana 500081
India
Email: customecare@pulsenutriscience.com